FAQ for plastic recycling machine
1. How soon can I get a price quote?
For most projects, once we know the necessary information of the recycled raw material , we can provide you with a price quote within 24 hours.
2. Can I have a custom designed?
We design and construct each project to the individual customer's needs.
Customized based on request (For example: USA 480V 60Hz, Mexico 440V/220V 60Hz, Saudi Arabia 380V 60Hz, Nigeria 415V 50Hz...)
3. Is there a minimum order requirement?
Because of the daily production capacity is very huge and shipping freight, our minimum order quantity is 1set,but we can help to do several color for choice. It is recommended for you to order a 20”GP or 40”HC to reduce the unit price and shipping cost.
4. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 5:00 P. M. GTM+8, Monday thru Saturday , except chinese national hoildays.
5. Do you have a price catalog?
We are a professional plastic recycling machine manufacturer. All of our products are made as in different
6.How do I know I can trust ordering from you?
We have been in business since 2003 and are committed to bringing our customers 100% satisfaction. You can visit them if the customer allow the visit.
After sale service
1.Pre-sale: we give client the plastic recycling machinery detail technician offer, sign the sales contract etc
2.In-sales: we supply the plastic washing machine or plastic granulating machine layout,
installation instruction, technician support for the clients.
Running the plastic recycling machine before delivery.
After customer’s acceptance,we arrange the related plastic recycling machinery delivery rapidly,offer detail packing list and related documents for clients' customs clearance documents.
3.After sales: we arrange our experienced engineer to install the machinery and training the workers for client in client factory.
4.We have 24hours team to solve the after sales problem
5.We have free spare parts with the machine when we delivery the machine.
We supply long term spare parts for every customer with cost price
6.We always update the new technology to every customer